■ What is the Smart Washer App?
- The Smart Washer App allows you to control your Samsung washer/dryer remotely from your smart phone, and notifies you of the status of the washer/dryer, whether it has a problem and the actions you can take to solve it from your smart phone.
- You can discover the solution for errors without searching the user manual or contacting a service center.
- This app cannot connect to Samsung washer/dryer supported Smart Home. Please download Samsung Smart Home app to use the Smart Home devices. (the Smart Home app is supported by the some countries)
■ Supported Smart Phone Models:
- GalaxyS, GalaxyS2, GalaxyS3, GalaxyS4, GalaxyS5, GalaxyS6, GalaxyS2(HD), Galaxy Note, Galaxy Note2, Galaxy Note3, Galaxy Note4
- Supported OS: Android 2.2+
■ Supported Washer Models:
- Check the Smart Control button and the Smart Care mark in the control panel and the information about them in the user manual.
- For below model, Please refer to the user manual's Mobile App part and LCD setting part. Download "Samsung Smart Home" app in case of trying to using the Smart Home..
- 2014 Supported model
K149HIB/HC, K149HWB/HC, WW10H9210EW, WW10H9400EW/ET, WW10H9410EX/FA, WW10H9410EX/GU, WW10H9410EX/NQ, WW10H9600EW/EG, WW10H9600EW/EO, WW10H9600EW/EU, WW10H9600EW/LP, WW10H9600EW/WS, WW10H9600EX/EU, WW10H9610EW/AH, WW10H9610EW/SC, WW10H9610EW/SP, WW10H9610EW/ST, WW10H9610EW/SV, WW90H9410EW/YL, WW90H9600EW/SA
- The "Smart Check" may be represented as "Smart Care" depending on the language.
■ Please check these items before using the Smart Washer App!
- Check whether your washer's Wi-Fi connection is normal before controlling your washer remotely.
- When the Wi-Fi signal is weak due to your washer's location, a problem may occur when controlling your washer remotely.
- External light may cause the camera recognition function to be incorrect. Adjust the focus and angle properly for the auto camera recognition to operate correctly.
- Check the supported washer and smart phone models.
(Other models are not guaranteed that they will operate normally.)
- Depending on the font you have set in your mobile phone, Application's screen may look different.
This service needs access permissions for the following:
[Required Access Permission]
- Location: Required to search for nearby washer devices
- Phone: Required to call the service center
- Camera: Required to capture error codes
- Contacts: Registered Samsung Account information will be used to provide services that require account linking
■什么是Smart Washer App?
-Smart Washer App允许您从智能手机远程控制Samsung洗衣机/干衣机,并通知您洗衣机/干衣机的状态,是否有问题以及可以通过智能手机解决的方法。
-您无需搜索用户手册或联系服务中心即可发现错误的解决方案。
-此应用无法连接到支持三星洗衣机/烘干机的智能家居。请下载Samsung Smart Home应用程序以使用Smart Home设备。 (某些国家/地区支持智能家居应用)
■支持的智能手机型号:
-GalaxyS,GalaxyS2,GalaxyS3,GalaxyS4,GalaxyS5,GalaxyS6,GalaxyS2(HD),Galaxy Note,Galaxy Note2,Galaxy Note3,Galaxy Note4
-支援的作业系统:Android 2.2以上
■支持的垫圈型号:
-检查控制面板中的Smart Control按钮和Smart Care标记以及用户手册中有关它们的信息。
-对于以下型号,请参阅用户手册的Mobile App部分和LCD设置部分。如果尝试使用智能家居,请下载“三星智能家居”应用程序。
-2014年支持的型号
K149HIB / HC,K149HWB / HC,WW10H9210EW,WW10H9400EW / ET,WW10H9410EX / FA,WW10H9410EX / GU,WW10H9410EX / NQ,WW10H9600EW / EG,WW10H9600EW / EO,WW10H9600EW / EW10,WW10H9600EW / EU,WW10 WW10H9610EW / AH,WW10H9610EW / SC,WW10H9610EW / SP,WW10H9610EW / ST,WW10H9610EW / SV,WW90H9410EW / YL,WW90H9600EW / SA
-根据语言,“智能检查”可能表示为“智能护理”。
■在使用Smart Washer App之前,请检查这些项目!
-在远程控制洗衣机之前,请检查洗衣机的Wi-Fi连接是否正常。
-当Wi-Fi信号由于洗衣机的位置而变弱时,远程控制洗衣机可能会出现问题。
-外部光线可能导致相机识别功能不正确。适当调整聚焦和角度,以使自动相机识别正确运行。
-检查支持的洗衣机和智能手机型号。
(不保证其他型号可以正常运行。)
-根据您在手机中设置的字体,应用程序的屏幕可能看起来有所不同。
此服务需要以下访问权限:
[所需的访问权限]
-位置:搜索附近的洗衣机设备时需要
-电话:要求致电服务中心
-相机:捕获错误代码所需
-联系人:注册的三星帐户信息将用于提供需要帐户链接的服务